Country Mountain Inn Frequently Asked Questions
When is check-in / check-out?
You may check-in between 3:00 pm and 9:00 pm on Sundays through Thursdays and between 3:00 pm and 10:00 pm on Fridays and Saturdays. Check-out is by 11:00 am.
Can I check-in earlier than 3:00 pm?
It MIGHT be possible. It depends on how many people have requested a late check-out from the night before and how many rooms the housekeepers must clean before guests arrive. Please call us at (479) 253-7120 the day of your check-in and we can tell you if we can accommodate your early check-in request.
Do you charge my credit card immediately or can I pay when I get there?
We take a credit card to secure the reservation, but do not charge for your stay until you arrive at the Inn.
I need to leave early. Can I get a refund?
Unless you are staying during an event weekend that has a minimum rental period, you may return the room to us before the 11:00 am check-out and we will be happy to refund unused nights of your stay back to you. We need to return your payment back to the credit card you used when you checked in so you must physically come to the Front Desk to receive your refund.
How far are you from the Great Passion Play?
We are just over a mile from the Great Passion Play. Take a left out of the hotel and the first right on Passion Play road. You will drive straight into the Great Passion Play parking lot.
How far are you from downtown Eureka Springs?
We are the first motel after you enter Eureka Springs from the northeast driving west on US-62. Under 3 miles puts you most places in Eureka Springs including downtown.
Is there a trolley stop close by?
Country Mountain Inn is located on trolley stop 30 of the Blue Line. The trolley usually takes around 30 minutes to complete the route and return.
Is Country Mountain Inn pet friendly?
Sorry, we do not allow pets or emotional support animals.
Do you have smoking rooms?
Smoking (cigarettes or marijuana) and vaping is not allowed inside any rooms. If anyone smokes or vapes in a room, we put the room through additional deep cleaning after check-out and there is a cleaning fee charged. There are smoking areas are located outside around the property.
Does Country Mountain Inn close for part of the year?
Yes, Country Mountain Inn does close down for the winter season. We close at the beginning of December and open up again in March.