Frequently Asked Questions
When is check-in / check-out?
You may check-in between 3 pm and 9 pm Sundays through Thursdays and between 3 pm and 10 pm Fridays and Saturdays. Check-out is by 11 am.
Can I check-in earlier than 3 pm?
We'll try to accommodate an early check-in, but it's not always possible. This depends on how many people are requesting late check-outs and how soon the housekeepers can get rooms clean before everyone starts arriving at 3 pm. Call us at (479) 253-7120 the morning you check-in and we'll know then if it's possible.
I won't arrive until after the office closes...
If you can't make it in until after our office closes, we can make special arrangements to get you a room key. You'll need to call us at (479) 253-7120 to get after-hours instructions. If you don't call us and we also can't contact you by 9 pm, your reservation will be considered a "No-Show" and be cancelled.
How far are you from the Great Passion Play?
We're just over a mile from the Great Passion Play. Take a left out of the hotel and the first right on Passion Play road. You'll drive straight into the Great Passion Play parking lot.
How far are you from downtown?
We're the first motel on the left just after entering town if you're driving west on US-62. Under 3 miles puts you most places in Eureka Springs including downtown.
Is there a trolley stop close by?
Country Mountain Inn is located on trolley stop 30 of the Blue Line. The trolley usually takes about 30 minutes to complete its route and return.
Is Country Mountain Inn pet friendly?
Sorry, we don't allow pets or emotional support animals.
Do you have smoking rooms?
Smoking (cigarettes or marijuana) and vaping isn't allowed inside any rooms. If anyone smokes, vapes, or burns incense in a room, we put it through an additional deep clean after check-out and a cleaning fee is charged. Smoking areas are located outside around the property.
Do you serve a breakfast?
We don't serve a breakfast. We do serve coffee in our hospitality room starting at 7:30 am every morning.
Do you have a refrigerator/microwave in the room?
Every room is equiped with a refrigerator, coffee maker, hair dryer, and a clock with USB ports. We don't have microwaves inside the room, but there are two in the common areas. One in the hospitality room and another near the ice machine.
Is your swimming pool open?
The swimming pool is an eight foot deep outdoor pool and is open by Memorial Day until just after Labor Day.
Are there restaurants close by?
There are over 30 restaurants within 3 miles of the motel. You can get a quick list by going to Restaurants Near Us on Google.
I'm pulling a trailer. Do you have parking for it?
We can accommodate even large trailers. We do ask you check with us first so we can direct you to the best spot to park.
Does Country Mountain Inn close for part of the year?
Yes, Country Mountain Inn does close down for the winter season. We close in December and open up again in March.